Despite the government’s digital push, more than half of the train tickets in India are purchased in cash – thanks to the penalty on digital transactions, a survey revealed on Tuesday, reports IANS. The findings said Indians still prefer the neighbourhood ticketing agent, who shun digital payments as they have to pay the bank charges themselves. It called for revisiting the rules and incentivising the agents.
The revelations are based on a countrywide survey of consumers and ticketing agents by RailYatri, a portal for railway related queries.
The survey found that while the larger agents have mechanisms for accepting digital payments their booking is nearly 100 per cent in cash. “While consumers have increasingly shown an inclination towards digital payment, the travel agents still shun from accepting these. Much of it, according to them, is due to the outdated ticketing rules and penalty imposed on them,” it said. Read More…
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