More consumers are taking to paying their electricity bills online, as the electricity department’s revenue from online payments has increased by more than Rs 20 crore from last year.
The department received Rs 53.9 crore from online payments for July this year. The figure for last July stood at Rs 33 crore. Electricity department officials say that around 40,000 consumers pay their bills online.
However, the percentage of consumers opting for this method is still low – around 7% – and far below the national average of 20%. The Union power ministry has ranked Goa as 24th in e-payments. In this, the state even lags behind Bihar, Uttar Pradesh and Jammu and Kashmir.
Meanwhile, the department says it isn’t responsible for problems consumers face while making payments, and stress that these are issues with the bank’s gateway. Read More
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