Following persistent hue and cry by the public, and intervention by the Maharashtra Electricity Regulatory Commission (MERC), Adani Electricity Mumbai Limited (AEML) has begun the process of adjusting the excess money charged to consumers.
About 4 lakh consumers, whose meters could not be read, were charged as per an estimated average, and there were complaints that the bills were higher than usual. Adani Electricity told DNA on Thursday that they found 40,000 of such cases to have been genuinely overcharged, and the excess would be adjusted against the consumers’ bills in the upcoming months.
“A consumer can click a picture of his or her meter and send it to us, if (s)he feels that there is problem in billing,” said a senior AEML official said. AEML has a consumer base of 25 lakh in Mumbai city. The consumers were purportedly overcharged for the month of September Read More