E-Catering to Feedback Forms: 5 Ways the IRCTC Is Tackling Its Catering Crises

E-Catering to Feedback Forms: 5 Ways the IRCTC Is Tackling Its Catering Crises

Time and again, the Indian Railways has faced severe criticism for its catering services.

From finding lizards in one’s meal to the shabby pantry cars in the trains where the meals are prepared, the situation has amounted to such an extent that one would probably think ten times before ordering food in the national commuter, lest they fall sick.

Indeed, it is a mammoth task of logistics to serve the millions who board trains on a daily basis. But it is the right of every citizen to be served safe and hygienic food when they entrust the authorities for the service. Read More…

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