With a view to ensure transparency in catering services in trains, the South Western Railway (SWR) has urged passengers availing the facility to insist on bills while making payments.
This is in accordance with the directives issued by the minister for railways Piyush Goyal while addressing a high level meeting on January 3 with the RailwayBoard, all general managers of zonal railways and divisional railway managers.
Goyal, a press note by SWR says, has directed that “No tips please; if no bill, your meal is free” be printed on a tin plate with a rate list of the menu publicly displayed on all trains having catering facility by March.
SWR in collaboration with IRCTC has taken up this exercise in 44 Read More
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