IRCTC or Indian Railway Catering and Tourism Corporation boasts off one of the most visited websites in India with over 4 million daily users and there are a lot of queries from users in regards to train enquiry, ticket booking and more.
Since Indian Railways is one of the most used railway networks in the world, the Indian Railway Catering and Tourism Corporation launched its IRCTC ChatBot recently to quickly help users with IRCTC train enquiry, ticket booking and more.
Now, this chatbot, which goes by the name AskDISHA, has achieved a new feat by resolving 2 million queries from IRCTC uses in just 7 weeks. With this chatbot, IRCTC, for the first time in its 19 years, made its monthly potential audience of 120 million visitors available to advertisers and marketers.
The IRCTC ChatBot AskDISHA comes with features such as zero waiting time for the query to get answered, 24×7 service, auto-reply facility, ability to multitask along with great accuracy and speed. Read More