Indian Railway Catering and Tourism Corporation (IRCTC) on Tuesday revamped its e-ticketing web portal adding a brand new user interface (UI) and a host of new features to its platform. It’s a big change for the website that is used by millions of users daily. It is arguably the most accessed, if not most popular, website in India. Even people who open Google open many times to search IRCTC and then end up on its website.
Thankfully, the redesign is done well enough. The redesigned website hopes to make the process of booking tickets on the web-portal swift and easy. The new site not only allows users to check the probability of getting a confirmed ticket but it also gives them greater mobility to use the website.
Now, before I talk of my experience in using the new IRCTC website, some background information. The revamped version of the website has been developed by the Centre for Railway Information Systems (CRIS) and it uses data mining of information gathered by the agency about the booking patterns from users to give more robust and accurate results. Read More