Rail passengers can now monitor the refund status of their cancelled tickets in real-time by logging on to a website launched by the Railways Ministry recently. The website ‘refund.indianrail.gov.in’ only requires the Passenger Name Record (PNR) numbers of travellers to reflect their refund status.
“This facility is to promote transparency in the system and is extremely helpful for those awaiting refunds,” Ved Prakash, Director, Publicity, Railway Board told PTI.
The website has been developed by the Centre For Railway Information Systems (CRIS) and will show the status of refunds for tickets bought at ticket counters as well as online.
The system will specially help those passengers who are forced to submit claims through Ticket Deposit Receipts (TDRs) at ticket counters as they are unable to know their tickets’ refund status at any other point. Read More
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