From April 1, those with wait-listed train tickets will get an option of selecting a “Vikalp”, an alternative choice of any other train on the same route, if the original ticket does not get confirmed on the day of the journey. After a six-month pilot in six sectors, Railway Minister Suresh Prabhu is set to announce the rollout of the Vikalp Scheme for the entire country on Wednesday. Initially, Vikalp will be open only for e-ticket booking process.
The catch in the scheme is that if the passenger does not like the alternative offered, she can cancel the ticket but it would be treated as cancellation of a fully confirmed ticket. As per existing refund rules, fully confirmed tickets attract heavy cuts as cancellation fee. For instance, no refund is allowed after the chart is prepared. For cancellations of confirmed tickets between 12 and four hours prior to departure, 50 per cent is levied as cancellation charge. Ministry officials said the chance of passengers wanting to cancel after getting alternative accommodation was less because they would know at the time of booking which trains are the alternative choices. Read More…
Credit By : indianexpress.com
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