The IRCTC will need to pay around Rs 1.62 lakh to as many as 950 passengers for running more than three hours late. The Delhi-Lucknow Tejas Express on October 19, Monday has cost IRCTC this whopping amount as compensation to traveling passengers, which the railway subsidiary will pay through its insurance companies. This is the first case in the history of Indian Railways, where the regulatory body is compensating for running late.
Late departure and arrival
The Delhi-Lucknow Tejas Express started from Lucknow at around 9.55 am instead of its scheduled departure at 6.10 am and reached New Delhi at around 3.40 pm instead of 12.25 pm. Read More
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