Come January, woes of waitlisted Indian Railways passengers will end! From next year onwards, even if a railway ticket is cancelled after the train has started from its origin destination, the information will be directly sent to the TTE.
This would allow vacant berths or seats to be immediately given to the waitlisted passengers on the subsequent stations. The decision has been made by Piyush Goyal-led Railway Ministry in a bid to enhance passenger-friendly amenities and services.
The move has already been used as a pilot project in some Shatabdi Express and Rajdhani Express trains. Now, it will be implemented on other trains as well, a railway ministry official told Financial Express Online. For this facility, the TTEs will be provided with hand-held terminal devices. Read More