IRCTC PNR linking and refund rule changes for connecting journeys: In a big passenger-friendly move, Piyush Goyal-led Indian Railways is all set to change introduce the concept of linking PNRs and improving its refund rules for connecting train journeys.
According to a new circular issued by the Railway Ministry, Indian Railways will now allow passengers to link two PNRs for connecting journey, both for IRCTC e-tickets as well as PRS counter tickets or a combination of both. The circular, accessed exclusively by Financial Express Online, notes that instances have occurred where owing to non-linkage of two PNRs for a connecting journey, Indian Railways passengers face problems in claiming refund in case the second train is missed.
The new Indian Railways and IRCTC rules, which will be effective from April 1, 2019, state that when a passenger with a ticket Read More
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