The customs department at the Jawaharlal Nehru Port Trust near Mumbai is spearheading a sea change in the operations at one of the most congested, problematic ports in the region, in the process helping it convert into a flagbearer of the Modi government’s motto of ease of doing business.
Leading the movement is John Joseph, chief commissioner at Jawaharlal Nehru Customs House (JNCH). Through measures punitive and inclusive, Joseph has cajoled the biggest corporate names — from Reliance Industries to the Tata group — to adapt to a faster cargo clearance method, Direct Port Delivery (DPD). Read more
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