Ticketing issues, over-pricing of meals in trains top complaint list for Central and Western Railways

Ticketing issues, over-pricing of meals in trains top complaint list for Central and Western Railways

COMPLAINTS against ticketing issues and over-pricing of meals served in trains topped the list of tweets directed to Mumbai divisions of the Central and Western Railways in the past one year, official numbers received from the railway office indicate. The tweets suggested that the railway authorities improve passenger amenities and other facilities at the stations. According to official figures, both the Central and Western Railways have received 15,876 tweets from commuters in the past one year. Apart from this, the divisions has received feedback on the services provided and expectations of commuters. Read More…

 

 

 

 

Credit By: Indian Express

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