Travelling in a train? Just tweet your complaint and get quick help

Travelling in a train? Just tweet your complaint and get quick help

Travelling on Jaipur-Pune Superfast Express on June 2, Shatrunjay Singh found that the phone-charging port next to his seat was not working. A tweet to the official account of the Ministry of Railways got him a response in less than 15 minutes. Singh shared his PNR number and in an hour, the socket port was fixed.

@anshuku824 tweeted to @RailMinIndia for help when his niece, who was travelling with his sister-in-law on Sanghamitra Express, got hurt. He was told to get their PNR numbers and share it with @RailMinIndia. Within an hour, the kid got medical assistance. Read more

Credits:economictimes.indiatimes.com

One Response to "Travelling in a train? Just tweet your complaint and get quick help"

  1. Sujay mehdudia   June 4, 2017 at 7:44 am

    It works perfectly. I had also an issue when my brother was traveling from Delhi to Mumbai in the August Kranti Express as the AC2 tier coach was very deity and full of mosquitoes. I tweeted the same to Raily Minister and the Railway Ministry official account and within minutes action was set rolling. By another hour, most the issues had been taken care of. Kudos to Suresh Prabhu and his team.

    Reply

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